1. Information We Collect
We collect and process the following types of information:
- Account information (name, email, password) required for service provision
- Usage data and analytics to improve our services
- Communication records and support interactions
- Technical data including IP address and device information
- Cookies and similar tracking technologies (as detailed in our Cookie Policy)
2. How We Use Your Information
Your information is used strictly for the following purposes:
- Providing and maintaining our email hosting services
- Improving and personalizing your user experience
- Sending essential service notifications and updates
- Detecting and preventing security incidents
- Complying with legal obligations and regulations
3. Data Security
We employ industry-leading security measures to protect your data:
- End-to-end encryption for all data transmission
- AES-256 encryption for data at rest
- Regular third-party security audits and penetration testing
- Multi-factor authentication and access controls
- 24/7 security monitoring and incident response
4. Your Privacy Rights
Under GDPR and other privacy laws, you have the following rights:
- Right to access and obtain a copy of your data
- Right to rectification of inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict or object to data processing
- Right to data portability
5. Data Retention
We retain your data only for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
You can request deletion of your data at any time through your account settings or by contacting our support team.